Bike

Can I still use the bike if the battery is empty?

Battery empty? You’ve still got pedal power. Yes, you can use the bike even the battery is empty. All features, except for motor support will be available, with an empty or removed battery.

Do you offer spare parts for the bike?

Need a Replacement or Spare Part? Your Local Raleigh Store Has You Covered. Please contact your local Raleigh store if you need any spare parts or replacements for your bike.

I lost my keys for unlocking the battery, what can I do?

Lost your battery keys? Here’s what to do
If you’ve saved the number engraved on your key (check your app!), you can request replacement keys directly from AXA. Sorted and back on the road in no time